Core Values
The Stockmann Group’s core values together define the value framework within which the Group operates and on which its decision-making is based. Stockmann’s core values were set out for the first time in 1991. A sixth core value, social responsibility, was added in 2005 in order to emphasize its importance.
PROFIT-ORIENTATIONWe are in business to make money; all our operations should
support this goal. Healthy earnings mean a good return for
investors and latitude of movement and risk-taking ability for the
company. For good people who are committed to our common goals, it
means a highly respected job and an opportunity for
self-development.
CUSTOMER-ORIENTATION
We earn money only by offering benefits which the customer
perceives as real and better than those of our competitors. The sum
total of these benefits is high customer satisfaction and loyalty.
Competitive pricing, reliable quality and good customer service are
vital elements in achieving these goals.
EFFICIENCY
By performing better than our competitors, we boost sales, secure
high cost-effectiveness and use capital efficiently.
COMMITMENT
In all our activities, success calls for an understanding of
the importance of Stockmann's company-wide success factors and the
role of our own unit in achieving them as well as a commitment to
the goals we all share together
RESPECT FOR OUR PEOPLE
We respect and value people's capacity for commitment, taking
calculated risks and producing results. We reward success.
SOCIAL RESPONSIBILITY
Our way of operating is ethical, just and shows respect for
environmental values.
Contact information
Stockmann plc
P. O. Box 220
00101 Helsinki
Phone: +358 9 1211
Corporate Communications
Stockmann plc
P.O.Box 70
00621 Helsinki, Finland
Phone: +358 9 121 51