We are in business to make money; all our operations should
support this goal. Healthy earnings mean a good return for
investors and latitude of movement and risk-taking ability for the
company. For good people who are committed to our common goals, it
means a highly respected job and an opportunity for
self-development.
CUSTOMER-ORIENTATION
We earn money only by offering benefits which the
customer perceives as real and better than those of our
competitors. The sum total of these benefits is high customer
satisfaction and loyalty. Competitive pricing, reliable quality and
good customer service are vital elements in achieving these goals.
EFFICIENCY
By performing better than our competitors, we boost sales,
secure high cost-effectiveness and use capital efficiently.
COMMITMENT
In all our activities, success calls for an understanding
of the importance of Stockmann's company-wide success factors and
the role of our own unit in achieving them as well as a commitment
to the goals we all share together
RESPECT FOR OUR PEOPLE
We respect and value people's capacity for commitment,
taking calculated risks and producing results. We reward success.
SOCIAL RESPONSIBILITY
Our way of operating is ethical, just and shows respect
for environmental values.
Stockmann plc
P. O. Box 220
FI 00101 Helsinki
Phone: +358 9 1211
Corporate Communications
Stockmann plc
P. O. Box 147
FI 00381 Helsinki
Phone: +358 9 121 51