Core Values

PROFIT-ORIENTATION

We are in business to make money; all our operations should support this goal. Healthy earnings mean a good return for investors and latitude of movement and risk-taking ability for the company. For good people who are committed to our common goals, it means a highly respected job and an opportunity for self-development.

CUSTOMER-ORIENTATION
We earn money only by offering benefits which the customer perceives as real and better than those of our competitors. The sum total of these benefits is high customer satisfaction and loyalty. Competitive pricing, reliable quality and good customer service are vital elements in achieving these goals.

EFFICIENCY
By performing better than our competitors, we boost sales, secure high cost-effectiveness and use capital efficiently.

COMMITMENT
In all our activities, success calls for an understanding of the importance of Stockmann's company-wide success factors and the role of our own unit in achieving them as well as a commitment to the goals we all share together

RESPECT FOR OUR PEOPLE
We respect and value people's capacity for commitment, taking calculated risks and producing results. We reward success.


SOCIAL RESPONSIBILITY
Our way of operating is ethical, just and shows respect for environmental values. 

Page updated on: Dec 11, 2007

Contact information

Stockmann plc
P. O. Box 220
FI 00101 Helsinki
Phone: +358 9 1211

Corporate Communications
Stockmann plc
P. O. Box 147
FI 00381 Helsinki
Phone: +358 9 121 51